Privacy policy

J-One Hotel' (hereinafter referred to as ""J-One Hotel"") takes the personal information of guests seriously and complies with the Act on Promotion of Information and Communication Network Use and Information Protection.
J-One Hotel informs you of the purpose and method of using the personal information provided by guests through the privacy policy, and what measures are being taken to protect personal information.
J-One Hotel will notify you through website announcements (or individual announcements) when revising the privacy policy.

  1. Personal information items to be collected
  2. Purpose of collection and use of personal information
  3. Retention and use period of personal information
  4. Provision of personal information
  5. Consignment of collected personal information
  6. Rights of users and legal representatives and how to exercise them
  7. Civil service for personal information

Personal information items to be collected

J-One Hotel collects the following personal information for consultation, service application, etc.

  1. - Collection items: name, contact information, email address
  2. - Personal information collection method: Homepage (Q&A)

Purpose of collection and use of personal information

J-One Hotel uses the collected personal information for the following purposes.

  1. - Personal identification, inquiry response, customer response

Retention and use period of personal information

In principle, after the purpose of collecting and using personal information has been achieved, the information shall be destroyed without delay. However, the following information is retained for the specified period for the following reasons.

  1. - Items to be preserved: name, mobile phone number, email address
  2. - Preservation grounds: Improvement of hotel response and complaints
  3. - Retention period: 24 months

Provision of personal information

The Hotel uses the guest's personal information only within the scope notified in the 'Purpose of use of personal information' of the privacy policy or within the scope specified in the terms and conditions, and neither uses the guest's personal information beyond the scope, nor provides it to a third party.

Consignment of collected personal information

J-One Hotel does not entrust guest's information to external companies without guest's consent. If such a need arises in the future, the Hotel will notify the guest of the consignee and the contents of the consignment, and obtain prior consent if necessary.

Rights of users and legal representatives and how to exercise them

Users can view or modify their registered personal information at any time and request cancellation of subscription from the hotel.
Users can 'change personal information' (or 'modify member information', etc.) to inquire and amend their personal information.
If users want to cancel (withdraw consent to join) their subscription, they can withdraw by directly notifying the head office of their intention to “withdraw membership”.
Or, if the user contacts the hotel's personal information manager in writing, by phone or email, we will take the appropriate action without delay.
If the user request correction of errors in personal information, the hotel will not use or provide the personal information until the correction is completed.
In addition, if the hotel has already provided incorrect personal information to a third party, the result of the correction will be notified to the third party without delay so that the correction can be made.
J-One Hotel deals with personal information that has been canceled or deleted at the request of a user as specified in the ""Retention and use period of personal information"" collected by the Company and cannot be viewed or used for any other purpose.

Civil service for personal information

J-One Hotel appoints the relevant department and personal information manager as follows in order to protect the personal information of customers and to handle complaints related to personal information.

  1. Phone number of the manager in charge of customer service and personal information management: Room manager / Room team
  2. - Phone number: 043-249-7777
  3. - Fax: 043-249-7114

You can report all personal information protection-related complaints that arise while using the company's services to the person in charge of personal information management or the department in charge.
The company will provide prompt and sufficient answers to users' reports.

If you need to report or consult about other personal information infringement, please contact the following organizations.

  1. - Personal Information Infringement Report Center ( / 118)
  2. - Information Protection Mark Certification Committee ( / 02-580-0533~4)
  3. - Supreme Prosecutors' Office, Advanced Crime Investigation Division ( / 02-3480-2000)
  4. - National Police Agency Cyber Terror Response Center ( / 02-392-0330)